• HIPAA compliant
  • BAA required for Healthcare

Dekho Cloud Fax Machine

A cloud fax machine for your office.

The fax machine is the lifeblood of any healthcare operation: it’s how medical records still travel. Dekho Cloud Fax Machine is your fax machine online, a web portal built for 99.9% uptime that saves you the paper. AI First Look reads every fax and tells you what it is, free.

Your cloud fax machine.

  • AI First Look, free.

    Every fax is read for you.

  • Designed around people.

    Built from how a front office actually handles a fax: it arrives, someone owns it, the work gets done.

  • Purpose-built for fax.

    One job, done well. No toner, no paper jams, no extra phone line.

  • Your number, your team.

    Keep your fax number, and give every teammate their own login.

Dekho Cloud Fax Machine

A complete fax inbox on its own.

Send and receive faxes from the browser, and know what every fax is before you open it.

AI First Look reads every fax for you.

  • A summary

    What the fax says, in a line or two.

  • The form’s name

    Referral, prior authorization, lab result, prescription refill.

  • Who sent it

    The office that sent it, by name.

Free, on every inbound fax.

Inbox · New fax · 3 pagesExample
AI First Look
Form
Referral
From
Lakeside Family Clinic
Summary
Referral to cardiology for recurring palpitations. Recent ECG and lab results attached; asks for a visit within two weeks.

New in Fax Machine · Split

One fax in. Every document where it belongs.

A referral packet often arrives as one long fax: the referral, the lab results, the insurance card and a blank page or two. Split cuts it apart between pages. Leave out the blank ones, and each part becomes its own fax to assign, file to the chart or send on.

  • Every part gets its own AI First Look, so each one is named.
  • The original stays on record, every page just as it arrived.
  • Changed your mind? Undo split puts it back together.
Split fax · Inbox · 9 pagesExample

ReferralPart 1 of 3 · 3 pages

Lab resultsPart 2 of 3 · 4 pages

Insurance cardPart 3 of 3 · 1 page

Split into 3 faxes · 1 page left out, still in the original

Dekho Cloud Fax Machine + Healthcare modules

BAA required for Healthcare

Made for medical offices.

Medical offices still run on fax, and every page needs a patient and a place on the chart. With a signed BAA, agents built for healthcare take each fax the rest of the way.

  • AI First Look for Healthcare

    Key patient demographics are automatically extracted from the incoming document, and each fax is sorted into one of 13 document types.

  • Summarization Agent40 → 2 pages

    Reads a referral packet of up to 100 pages and distills it into just the information you need, in the sections your clinic picks.

  • Filed to the Digital Library

    Add to chart archives the fax straight into the patient's Digital Library in Health EMR, where your team and your agents find it in seconds.

  • Split before filing

    When one fax holds several documents, First Look asks you to split it, so each document is filed as itself.

  • HIPAA compliant
  • BAA required for Healthcare
  • SOC 2 in progress
  • HITRUST in progress

Numbers

Your fax number, online.

It works like a fax machine with its own phone number, except it lives in your browser.

  • Keep your number

    Port your existing fax number to Dekho. The offices that fax you keep using the number they already have.

  • Or get a new one

    No number to bring? We set you up with a new fax number from Dekho.

  • Know it arrived

    Every fax you send shows its status: sending, delivered or failed. A failed fax can be resent from the Outbox.

Switching is easy.

Wherever your fax number lives today, you can bring it to Dekho Cloud Fax Machine. We port the number for you, and the offices that fax you never need to know you switched.

An online fax service

A web or email fax account

Your EMR’s built-in fax

The fax inside your medical record

A real fax line

The phone line on your fax machine

Dekho Cloud Fax Machine

Same number, now in your browser

What's in it

A fax arrives, someone owns it, the work gets done, and it is put away. Assigning is the step that keeps track of every fax.

  1. 1Arrives

    Inbox

    Every fax your number receives, in one inbox your team shares.

  2. 2AssignedCore step

    Assign a fax

    Give an inbound fax to a teammate, so everyone can see who owns it.

  3. 3Handled

    Compose

    Write and send a fax from the browser, with the document attached.

    Cover pages

    Add a cover sheet with your name, a memo and a confidentiality notice. Preview it before it goes.

    Send to many

    Send one fax to up to 10 numbers at once. Each gets its own delivery status, and Send retries any that failed.

    Drafts

    Save a fax and finish it later.

    Address book

    Saved from every fax in and out. Block a sender and their faxes stop arriving.

    E-signComing soon

  4. 4Put away

    Archive

    Clear a finished fax out of the inbox, and restore it any time.

    Shred

    Permanently delete a fax’s document once you no longer need it.

Your own login. Every teammate signs in with their own email, on the web. Nothing to install.

HIPAA and security

BAA required for Healthcare

We take HIPAA seriously.

Your patients' records are the most sensitive thing you trust us with. No practice goes live on Dekho without a signed Business Associate Agreement, and every company that touches patient data on our behalf signs one with us too.

Our Business Associates

Each signs a Business Associate Agreement with Dekho.

  • Amazon Web Services
  • Anthropic
  • Google
  • Telnyx
  • BAA required for Healthcare

    Every practice signs a Business Associate Agreement before any patient data reaches Dekho.

  • Audited with Drata

    Drata helps us audit and test our online services, continuously, as we work toward SOC 2 and HITRUST.

  • Built on AWS's HIPAA guidance

    Our infrastructure follows Amazon Web Services' HIPAA frameworks, checked automatically on every deploy.

  • AI that doesn't train on your data

    Patient data stays inside our HIPAA-covered services, and no model is trained on it.

  • HIPAA compliant
  • BAA required for Healthcare
  • SOC 2 in progress
  • HITRUST in progress

Talk to us

Bring Dekho Cloud to your team today.

It starts with a simple phone call or email.

  1. Call or email us
  2. See a product demo
  3. We set you up

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